Case Studies
Seamless Online Platform for
Logistics Business.

Engagement Summary

A Logistics and Supply Chain company from South Africa, aimed at developing an online platform for its Logistics business, which works seamlessly to address numerous problems faced by sector.

Challenges

  • Develop a technology driven online platform for both Carriers and Shippers to get connected to meet demand and supply.
  • Organize logistics business which is completely kept away from technology and automation.
  • Eliminate the manual process and increase the operational efficiency.
  • Win customers through Live tracking of their goods movement, notifications on important events & timely updates.

Solution

  • Web and Cross-Platform Mobile platforms using latest technologies.
  • Seamless communication between Aggregator, Carriers & Shippers through Chatbot, notifications and live updates.
  • Comprehensive Shipment Management, Driver Efficiency Management, Fleet Management with real-time sensors and data.
  • Transparency in complete order management thereby bringing higher customer satisfaction.
  • Integrate GPS system for real-time updates, notifications, track and trace.
  • Google map integration for live tracking of trucks movements, optimized routings, information on nearby fuel stations & maintenance stations.
  • Payment integration.
  • Reports and Analytics to measure and make correct decision.

Results

  • Organization shown to its customers and partners that, it is in-line with technology and ready to add value to them.
  • Eliminated manual process which resulted in sealing revenue leakage and time delay.
  • Bought all its existing customers to this platform hassle-free. Resulted in repeated business.
  • Tremendous improvement in operations efficiency, workforce and revenue optimization.
  • Increased the customer base significantly.